Has this ever happened to you? You check into your hotel and after the front desk hands you the key, you head up to your room. You use the key to open the door and suddenly you catch your breath. There’s someone in your room! You stop in your tracks, look around and see that suitcases are open and empty, their clothing and other items are all over the place.
This happened to us. We had checked into a hotel here in Ohio and Dave went out to move the car and get the luggage. Kora, Logan, and I grabbed our key and went on to our room. I slid the key in the lock, opened the door, and started to walk in.
That’s when I noticed there was a man in our room. He was standing in the middle of the room looking at the tv with the remote in his hand. He had obviously unpacked and had been there awhile. At first I was shocked that someone was in our room. Then I realized that we were in his room!
We backed out quietly and shut the door. I don’t think he ever knew. I texted Dave and the kids and I went down to the front desk to let them know of the mistake. They casually apologized and gave us a new room and key. I was surprised at their lack of reaction. They didn’t seem bothered by the mistake at all.
I was upset because I realized that if no one had been in that room and we were very different people, that man may have found he was missing some things when he returned. I realized that this could happen to us. The hotel could give our room key out accidentally and anyone could walk into our room at any time.
This didn’t make me very happy and I was upset with how they handled it. I did make a mention of it again to the manager and hope that it helped solve the problem. The rest of the trip turned out fine and we ended up having a nice family getaway. But it really made me more aware about hotel room safety.
In fact, on a press trip at a completely different hotel in another state, one of the writers attending told us an eye-opening story about something similar happening to him at the very resort we were staying at. He had checked into his room, unpacked, set up his laptop etc. so he could work, and then left to grab a bite to eat and explore the grounds. When he returned there was a woman in his room who had moved in. She had her clothing tossed all over the room, she was laying in his bed watching tv, and when he walked in she refused to leave.
He explained it was his room and she needed to leave. He showed her all his things that had been there when she arrived in the room. She adamantly refused to leave. She said the hotel gave her a key and she was staying. He went down to the front desk hoping nothing would happen to his things while he was gone and the front desk admitted their mistake in giving her his key. They sent security up to remove her from the room. Even with security there she continued to be obstinate and insist it was her room. They did get her out but it was so strange. The hotel was very apologetic at least.
Once I started telling these stories to people, you’d be amazed to hear how many times this has happened. It’s quite surprising and definitely makes me more aware of my surroundings and where my things are when staying in hotels!
What about you? Have you ever been given the wrong hotel room key? Or has another guest been given your hotel room key?